Associated Services
Optimize the use of your software with our dedicated services
NEXIO offers a full range of associated services to maximize product performance and ensure customer satisfaction.
NEXIO offers a full range of associated services to maximize product performance and ensure customer satisfaction.
Delivery of Licenses and Documentation :
On-site installation and validation
Our on-site intervention ensures perfect integration of the software into your environment.
For our BAT products, we check the communication between the software and your instruments, taking metrology factors into account.
For our CAPITOLE products, we confirm compatibility with your clusters and CAD software.
Getting started :
Initial training tailored to individuals and procedures, directly in the environment and according to customer requirements.
Maintenance and Support Contract
Our maintenance services ensure the continuity and evolution of your solutions. Our team of engineers offers you full support. Through our web portal, you can submit ideas, track software updates and access a variety of resources.
For the BAT range, development of Instrument Drivers. With our regularly updated driver library (+ 400 for the BAT range), we also develop drivers on request for new and specific instruments.
Throughout the software's use, you benefit from the experience and skills of a specialized team, dedicated to optimizing your user experience, saving you significant time.
If necessary, we can also intervene on site to solve specific problems.
User and Administrator Training
We offer on-site training for users and administrators, covering basic functions, test set-up, results management and system administration for your new users or to take things a step further.
Our training catalog offers you the possibility of continuous training, either face-to-face or by distance learning. We also offer specific on-site training for your team, as well as customized training content.
Webinars are also available.
Customized solutions We offer tailor-made solutions, such as customized reports and test configurations for BAT, to ensure seamless integration with your existing processes.
Turnkey project We take charge of your project from A to Z, from design to implementation, including training and ongoing support, to ensure that our solutions meet your specific requirements using our product components. For example, we can integrate the CAPITOLE-EM solvers into specific software.
